Hurricane evacuation bus charters in South Florida

Who books an evacuation charter

Seats for the people who cannot drive themselves out.

An evacuation plan needs seats as well as a shelter. Ace moves groups whose people cannot simply get in their own cars and leave: residents of senior communities and assisted living, hospital groups, students and staff, and government departments. Each group arrives with its own list of names, a pickup point and a destination set in its plan.

Ace provides the transportation: the vehicle and a professional driver. It is not a medical transport or wheelchair-lift service, and no medical care is given on board. Anyone who needs a lift, a stretcher or monitoring on the way needs a medical transport provider, so plan those riders separately. Care during the ride comes from the facility's own staff, who travel with their group.

• Senior communitiesIncluding assisted living residents
• HospitalsStaff and people cleared to ride seated
• SchoolsStudents and staff
• Government groupsDepartments and institutions
• Utility storm crewsLodging to staging and back
• Transportation onlyNo medical care or lifts on board

Standby agreements signed before the season

Sign the plan before the storm has a name.

The time to arrange evacuation buses is before a storm has a name. Ace works through a standby agreement with each organization ahead of hurricane season. Organizations can sign it as a contract for the season, so the plan is on paper before the first watch is issued.

A standby agreement is a plan, not a promise of a particular vehicle. Storms close roads and change everyone's needs at once, so Ace does not guarantee a vehicle count or an arrival time during a storm. What the agreement does is put your plan, your contacts and your quote on file at dispatch before the rush, instead of on the first phone call.

• Pickup pointsAt each building or campus
• Headcount and bagsHow many ride, how much they carry
• DestinationsShelters, sister facilities or hotels
• Who may callNamed contacts at your organization
• The return tripWhen you are ready to go home
• A written quoteFor your emergency plan file

Get a quote for your tripor call (954) 250-6667, 24/7

How a call-out works

One call from your named contact starts the plan.

When your organization decides to move, the named contact calls dispatch, which answers 24/7 in English, Spanish and Portuguese. Dispatch opens the plan on file and confirms which vehicles can go and when.

For surge, Ace draws on a partner-fleet capacity of 40+ vehicles. What can roll on the day still depends on the roads, official orders and how many groups are moving at the same time, which is why an early call matters.

1. Your contact calls dispatchAny hour, in English, Spanish or Portuguese.
2. Dispatch opens your planPickup points, headcount and destination on file.
3. Vehicles are confirmedSurge help from a partner-fleet capacity of 40+ vehicles.
4. Your staff load the groupNames checked against your own list.
5. The driver runs the routeTracked by GPS, with Wi-Fi and cameras on board.

Moving utility storm crews

Lodging to the staging yard, shift after shift.

Restoration work starts as soon as the wind drops, and line crews need to get from their lodging to staging yards and back, shift after shift. Ace runs crew shuttles for utilities and their contractors, with room in the luggage bays for duffels, coolers and gear bags.

Crews arriving from outside the area can be met at FLL, MIA or PBI (now President Donald J. Trump International, DJT) and taken to their lodging. Tell dispatch the crew size, the lodging, the staging address and the shift times, and the quote follows that schedule.

Get a quote for your tripor call (954) 250-6667, 24/7

Pickups from Port St. Lucie to Key West, destinations across Florida

Picked up at home, taken wherever your plan says in Florida.

Ace's trips start between Port St. Lucie and Key West. An evacuation can end anywhere in Florida: a sister facility up the coast, a shelter inland, a block of hotel rooms in central Florida or a school used as a shelter. The destination comes from your plan, and the ride home is planned the same way.

Ace is an intrastate carrier, so evacuation trips stay inside Florida. Long trips are planned with the quote, because drivers' hours rules apply.

The paperwork your emergency plan needs

Carrier details ready for your emergency plan.

Emergency managers and facility administrators usually need a carrier's details written into the plan. Ace Tours Inc is an active passenger carrier under USDOT 1310399, carries $5,000,000 liability coverage and provides certificates of insurance on request. It was incorporated in Florida in 1999.

• USDOT 1310399Active passenger carrier
• $5M liabilityCertificates of insurance on request
• 1999Incorporated in Florida