Hospital shuttle service for staff, on long-term contracts

Shuttles timed to shift change

Built around shift change, day and night.

Hospitals run around the clock, and staff arrive and leave in waves at shift change. A staff shuttle is built around those waves: heavy runs before and after each shift, and a lighter loop in between for people on other schedules.

Send the shift times, the number of staff on each wave and the stops at both ends. Ace sets the runs so nurses, technicians and support staff reach the staff entrance before their shift starts, including the night shift. Dispatch answers 24/7, so a 2 a.m. problem reaches a person.

1. Before the shiftHeavy runs as the wave arrives.
2. Between shiftsA lighter loop for other schedules.
3. After the shiftStaff ride back to their cars.
4. Overnight tooDispatch answers 24/7.

Parking lot and garage loops

Same stops, a steady loop, a covered place to wait.

Campus parking rarely keeps up with a growing hospital. Staff park in a remote lot, an overflow garage or a leased lot down the road, and a shuttle loop closes the gap. The loop runs on a set frequency, with the same stops every trip, so staff know when the next one comes.

Ace sizes the vehicle to the busiest wave on the loop: a Sprinter van with a driver for a small lot, a minibus for 15 to 20 riders, or a full size motorcoach for 56 when a whole shift moves at once. Several vehicles can run the same loop at peak times.

Get a quote for your tripor call (954) 250-6667, 24/7

How a hospital shuttle contract runs

Fixed routes, assigned drivers, standby vehicles.

Most hospital shuttles run on a long-term contract. Ace sets fixed routes and a fixed timetable, assigns vehicles and drivers to the program, and keeps standby vehicles in the plan so a breakdown or a surge in riders does not leave staff waiting.

The hospital names a transportation or facilities contact who reports changes: a new lot, a closed entrance, a change in shift times or a busy season. Ace adjusts the runs and the quote to match. Larger campuses can draw on a partner-fleet capacity of 40+ vehicles.

• Fixed routes and timetable
• Assigned vehicles and driversPeople who learn your campus
• Standby vehiclesBreakdowns and surges covered
• One facilities contactReports changes to dispatch

Support for hospital evacuations

Coaches and drivers for the hospital's own storm plan.

When a hurricane threatens, a hospital's emergency plan may call for moving people out by coach. Ace supplies coaches and drivers for that part of the plan. The hospital's plan decides who rides, where they go and when they leave; Ace provides the vehicles, the drivers and dispatch.

Plan this before the season, not when a storm is already on the map. Share the evacuation plan's transportation section, the loading points and a contact who can activate it. Hurricane Evacuation Transportation explains how Ace handles storm evacuations for hospitals, senior communities, schools and government institutions.

Get a quote for your tripor call (954) 250-6667, 24/7

Staff only: no patient or medical transport

Staff shuttles, not patient transport.

Ace Tours Inc does not provide patient or medical transport, often called NEMT (non-emergency medical transportation). There is no medical equipment and no medical care on board, and drivers are not medical staff.

Hospital shuttles from Ace carry staff. Patients who need a ride to or from care should use the medical transport providers the hospital works with.

• StaffShift and parking shuttlesWhat Ace runs for hospitals
• No NEMTNo patient or medical transportUse the hospital's medical providers

Records for risk management and procurement

Tracking, cameras and insurance on file.

Every vehicle has GPS tracking, Wi-Fi and onboard cameras. Ace Tours Inc was incorporated in Florida in 1999, is an active passenger carrier under USDOT 1310399 and carries $5,000,000 liability coverage. Certificates of insurance are available on request for the hospital, the health system or the landlord of a leased lot.

Each program is quoted from its timetable: the routes, the hours, the days, the riders on the busiest wave and the length of the contract. Ace prints no rates.

• USDOT 1310399Active passenger carrier
• $5M liabilityCertificates of insurance on request
• 1999Incorporated in Florida